Each item in our shop has an individual delivery time .

We do our best to ensure that your order arrives on time .

❗ Important:

If you order multiple items, delivery will be based on the product with the longest delivery time . This way, you receive everything in one package – efficient, environmentally friendly , and without double shipping costs.

🚛 ✅ Standard delivery time: 3–5 working days

🚚⏱️ You can find different delivery times directly on the respective product page.

📧 As soon as your order leaves our warehouse, you will receive a shipping confirmation by email with all the tracking information.

ℹ️ We deliver freight items free curbside .

📅 After shipping, the shipping company will agree on the delivery date with you in writing or by phone .

⚠️ Please enter your phone number and address correctly to avoid delays .

❗ Please check your details carefully before purchasing. This will ensure that your order is processed quickly and easily.

📦 If you select "Collection" at checkout when ordering, you can expect to be able to collect your goods from the next working day .

Please note:
📩 You will receive a separate email as soon as everything is ready for collection .
⛔ Please wait for this email before coming !

📍 Pickup address:
HOME 36 GmbH
Flugfeldstraße 1
2752 Wöllersdorf

🕒 Pick-up times:
Mon–Thu: 8:00–15:00
Fri: 8:00–12:00

💳 Important:

Only card payments are accepted on-site until 3 PM . If you pay online , you can pick up your order until 4 PM .

Please note, however, that our office is only staffed until 3:00 PM – after this time please contact the Sanotechnik office directly.

You must return the goods received to us immediately , but no later than 14 days from the day on which you notified us of your cancellation .

📦 Please return the items in their original packaging .

You are responsible for the return shipping costs .

🔗 Simply use our
👉 Returns portal .

❗ Important:
Please only return the goods after prior cancellation .